Grievance & Complaints Procedure
This Grievance & Complaints Procedure applies to all internal and external stakeholders of MIS Fashion Private Limited, including employees, consultants, contractors, vendors, business partners, clients, customers, and members of the general public.
We are committed to maintaining a safe, ethical, transparent, and legally compliant environment for everyone associated with our organization.
When to Raise a Concern
You are encouraged to raise a grievance or complaint if you believe there has been:
1. Any breach of company policies, internal procedures, or operational standards
2. Unlawful conduct, including violations of applicable local, national, or international laws
3. Misconduct or unethical behavior such as harassment, discrimination, fraud, corruption, safety violations, or abuse of authority
4. Non-compliance with contractual obligations, regulatory requirements, or organizational guidelines
5. All concerns are taken seriously and handled with care, professionalism, and respect.
Our Commitment
At MIS Fashion Private Limited, we are committed to:
1. Prompt acknowledgement and proper documentation of all grievances
2. Fair, consistent, transparent, and accountable grievance handling
3. Objective and impartial review of all reported concerns
4. Identifying root causes and implementing appropriate corrective and preventive actions
5. Tracking and evaluating the effectiveness of resolution measures
6. Encouraging ethical conduct and continuous organizational improvement
7. Protecting individuals from retaliation when concerns are raised in good faith
How to Report a Concern
To report a complaint or raise a grievance, stakeholders may contact us directly via email at [email protected].
Submit a Formal Grievance
Internal and external stakeholders may also submit a formal grievance through our official Complaint Submission Form:👉 Click Here
